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Accessibility Statement

This statement was last updated on May 28, 2026.

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Bespoke Frontline Solutions is committed to ensuring digital accessibility for individuals with disabilities, including but not limited to neurodivergent needs. We are continuously improving the user experience for everyone, and applying relevant accessibility standards to guarantee our services, insights and baseline checkout workflows are fully inclusive.

Compliance Status

We actively design and update our digital storefront to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines explain how to make web content more accessible for people with sensory, cognitive, and mobility disabilities. Conformance with these guidelines helps make the web more user-friendly for everyone.

Integrated Accessibility Features

Our website utilizes the built-in, secure architecture of the Wix.com platform, which implements several core design accessibility protocols under the hood:
 

  • Aria Attributes & Layout Frameworks: Built-in sequential heading structures to support screen readers and assistive technology.

  • Clear Typography Contrast: Sharp color contrasts featuring our primary brand palette paired with highly legible typography fonts (Fraunces and Wix Madefor) to maximize visual scanning.

  • Keyboard Navigation: Fully structured backend navigation allowing users to easily tab through online checkout forms, input fields, and custom add-on menus without relying on a mouse.

Feedback & Direct Assistance

We welcome your feedback on the accessibility of our website. If you encounter any technical accessibility barriers while trying to review our service options, book an intake package, or navigate our platform, please let us know right away.

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We will work with you directly to ensure you get the information or services you need through an alternative communication channel:

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  • Email: info@bespokefrontlinesolutions.com

  • Phone: (408) 868-7744

  • Response Time: We monitor our inbox and voicemail box closely and aim to respond to all accessibility inquiries within one business day.

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